Privacy Policy
Welcome to Developing Innovative Solutions ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect and how we use it.* Information We Collect: We collect personal information that you voluntarily provide when submitting a service inquiry form, signing up for newsletters, purchasing software, or buying merchandise. This includes your first name, last name, phone number, email address, and transaction details.* How We Use Your Information: We use your information solely to: * Respond to service inquiries, keynote requests, and advisory bookings. * Process software licenses and merchandise orders. * Send periodic updates, newsletters, or communications (if you have opted in).* Data Sharing: We do not sell, trade, or rent your personal information to third parties. Data is only shared with essential third-party processors (such as secure payment gateways or email delivery platforms) required to fulfill your requests or orders.* Your Choices & Opting Out: You can opt out of promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any email we send, or by contacting us directly.* Contact Us: If you have questions regarding this Privacy Policy, reach us using our Contact Sheet. *AI was used throughout the creation and will continue to be used for a weird range of purposes, including but not limited to drafting content.
Privacy Policy
By accessing or using the Developing Innovative Solutions website, booking an engagement, or purchasing software and merchandise, you agree to be bound by these Terms of Service.* Intellectual Property: All original frameworks, proprietary methodologies, content, text, graphics, software code, and merchandise designs displayed on this website are the intellectual property of Dr. David I. Stokes and Developing Innovative Solutions, protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute any proprietary material without express written permission.* Professional Services & Engagements: Booking an advisory session, keynote, design sprint, or confutation does not constitute formal legal, financial, or medical counsel unless explicitly outlined in a separate, signed contract. Engagements are governed by professional scope agreements.* Software & Merchandise Sales: Software products and physical merchandise (clothing) are sold subject to availability. We reserve the right to refuse service, correct pricing errors, or cancel orders at our discretion.* Limitation of Liability: Services, software, and content are provided on an "as is" and "as available" basis. Developing Innovative Solutions shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site, software, or advisory insights.
Shipping Policy
Software Delivery: Software products and digital licenses are delivered electronically via download links or platform access credentials immediately or shortly following successful payment processing.* Merchandise Processing Time: Physical merchandise (clothing) is custom-designed or processed and shipped within 30 days.* Shipping Rates & Delivery Estimates: Shipping charges for physical goods are calculated and displayed at checkout based on your delivery destination and chosen carrier speed.* Tracking: You will receive a shipment confirmation email containing your tracking number once your merchandise order is dispatched.
Refund Policy
Professional Services & Engagements: Because engagements (such as Keynotes, Executive Advisory, and Design Sprints) require dedicated high-level preparation and calendar allocation, retainers and booking deposits are generally non-refundable once scheduled, except as specified in your individual statement of work.* Software: Due to the digital nature of software licenses, software sales are evaluated on a case-by-case basis. If you experience technical defects or access issues, contact support within 7 days of purchase.* Merchandise Returns: We have a [e.g., 30-day] return policy for physical merchandise (clothing). To be eligible for a return, items must be unworn, unwashed, in their original condition, and with all tags attached. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
All policies effective January 1, 2026.